​Health and Safety Policies at Huntingdon Manor Hotel
Welcome to the Huntingdon Manor Hotel in beautiful Victoria, BC!  The health and safety of our guests and employees has always been our top priority. In light of the COVID-19 pandemic, we have increased our cleanliness standards to the highest level, which are complimented with strict social distancing measures and policies to ensure guests can fully enjoy their stay without having to worry about their health and safety.
The following preventative actions have been implemented on top of our regular cleaning and safety measures:

• Mandatory mask policy for both guests and staff in commons areas of our buildings.
• A special cleaning task force
• All-day disinfecting of public surfaces, including door handles, elevator buttons, light-switches, luggage carts, front desk surfaces, and furniture
• All-day disinfecting of individual items, including room key cards in between guest use, pens, credit card machines, and keyboards
• Stay-over housekeeping services are offered for weekly stays only.  To prevent the risk of spreading germs, a minimum of three hours is required between the guest leaving the room, and our staff entering. replenishment of towels and amenities are provided upon request. 
• Deep cleaning of guest rooms between each individual stay
• Touchless check-in and check-out as well as Plexiglas protection at the Front Desk
• Provision of personal protective equipment (PPE) where needed
• A rigorous cleaning and hand-washing routine for all employees
• Enhanced dining safety procedures at the Pendray Tea House 

We also ask guests and visitors to do their part in preventing the spread of germs:

• Masks are mandatory for guests and visitors in all indoor public areas of the hotel
• Washing hands regularly with soap for at least 20 seconds, and avoid touching your face
• Washing hands before eating and drinking
• If feeling sick or exhibiting cold and flu-like symptoms, stay home and do not travel. We offer flexible cancellation policies and our front desk agents are there to assist you with the cancellation or re-booking process
• While at the hotel, we encourage you to enjoy the outdoors and our beautiful extensive gardens

If a guest develops cold and flu-like symptoms such as fever, coughing, runny nose, and sneezing while staying at Huntingdon Manor Hotel:

• Guest should stay away from public areas until symptoms subside
• Guest must wear a mask, especially when coughing or sneezing
• Guest must inform a staff member
• Guest is recommended to call the complimentary BC Nurses line by dialing 811 (9-811 from hotel phones) or the alternative Help Line: 1-888-COVID-19

If you have any questions or would like more information about our health and safety measure, please contact us at 1-800-663-7557 or email info@huntingdonmanor.com.  We look forward to welcoming back at the Huntingdon Manor Hotel. 

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